Disclosures

Urja Investment Private Limited — Disclosures & Grievance Redressal

Name: Urja Investment Private Limited
Address: NO-4, 2ND FLOOR, BACK SIDE PARK END, VIKAS MARG, PREET VIHAR, NEAR METRO STATION, ABOVE PRINCE DIAMOND, New Delhi, Delhi, 110092, IN
Telephone: +91-9891-109-109

CIN: U65990MH1989PTC050564

Registered Office: NO-4, 2ND FLOOR, BACK SIDE PARK END, VIKAS MARG, PREET VIHAR, NEAR METRO STATION, ABOVE PRINCE DIAMOND, NEW DELHI – 110092

Escalation Matrix for Stock Broker & Depository Grievances

Contact Person	Address	Contact No.	Email ID	Working Hours
Customer Care Helpdesk Team	NO-4, 2ND FLOOR, BACK SIDE PARK END, VIKAS MARG, PREET VIHAR, NEAR METRO STATION, ABOVE PRINCE DIAMOND, NEW DELHI – 110092	9891-109-109	customercare@urjainvestment.com	Mon to Sat 9:30 a.m. to 5:30 p.m. (Except 2nd & 4th Saturday)
Head of Customer Care – Shilpi	NO-4, 2ND FLOOR, BACK SIDE PARK END, VIKAS MARG, PREET VIHAR, NEAR METRO STATION, ABOVE PRINCE DIAMOND, NEW DELHI – 110092	9891-109-109	customercare@urjainvestment.com	Mon to Sat 9:30 a.m. to 5:30 p.m. (Except 2nd & 4th Saturday)
Compliance Officer – Shishir Kumar	NO-4, 2ND FLOOR, BACK SIDE PARK END, VIKAS MARG, PREET VIHAR, NEAR METRO STATION, ABOVE PRINCE DIAMOND, NEW DELHI – 110092	9266151444	compliance@urjainvestment.com	Mon to Sat 9:30 a.m. to 5:30 p.m. (Except 2nd & 4th Saturday)
Director – Shishir Kumar	NO-4, 2ND FLOOR, BACK SIDE PARK END, VIKAS MARG, PREET VIHAR, NEAR METRO STATION, ABOVE PRINCE DIAMOND, NEW DELHI – 110092	9266151444 / 9650498414	shishirkashyap@urjainvestment.com	Mon to Sat 9:30 a.m. to 5:30 p.m. (Except 2nd & 4th Saturday)

Investor Grievance Redressal Mechanism

Investors can raise complaints/grievances through the following channels:

Email Support: customercare@urjainvestment.com
Compliance Support: compliance@urjainvestment.com
SCORES Platform: Investors may also register complaints through the SEBI SCORES platform.

Procedure to file a complaint on SCORES:

Register on the SCORES portal.
Provide mandatory details such as Name, PAN, Address, Mobile Number, and Email ID.
Track complaint status online for speedy grievance redressal.

Important Investor Information

Investments in securities market are subject to market risks. Read all related documents carefully before investing.
Prevent unauthorized transactions in your trading and demat accounts by updating your mobile number and email ID with your stock broker/depository participant.
KYC is a one-time exercise while dealing in securities markets.
Do not share trading credentials, OTPs, passwords, or confidential information with anyone.
Investors are advised to avoid dealing in unauthorized investment schemes or relying on unsolicited stock tips received via social media platforms, SMS, calls, or emails.

Disclaimer

Urja Investment Private Limited shall not be responsible for any losses arising from investments based on unauthorized tips, recommendations, or communications from unknown or unregistered entities. Investors are requested to verify the authenticity of any communication before acting upon it.

+91-9891-109-109 Customer Care Compliance